Since 2024, Apex Kanji has upheld the highest standards in design, materials, and craftsmanship, creating jewelry that has been cherished and passed down through generations. By adhering to some simple and essential care practices, you can ensure the preservation and protection of your jewelry for years to come.

Over time, fine jewelry can evolve into cherished family heirlooms with proper care. Factors like dust, pollution, and everyday wear can dim the brilliance of gemstones, while the surfaces of gold, platinum, and silver jewelry may lose their luster. Additionally, worn-out prongs and clasps can lead to the loss of stones or even entire pieces of jewelry.

Professional cleanings are recommended, ideally once a year. We encourage you to entrust your Apex Kanji. jewelry to us for professional servicing. Our team possesses extensive knowledge and experience in all aspects of jewelry care, from cleaning gemstones to restringing pearls and repairing clasps and earring backs.

Apex Kanji Sterling Silver Jewelry

We exclusively utilize sterling silver, renowned for its beauty and luster. Sterling silver, being a precious metal, may require periodic cleaning. With proper care, your silver jewelry will maintain its beauty and character for many generations.

The First Rule of Silver Care

Sterling silver is prone to tarnishing, particularly when exposed to salt air and sulfur-containing products like rubber bands and certain papers. However, regularly worn silver typically requires less maintenance, so we strongly advocate wearing your silver pieces daily.

General Silver Care

Using a small amount of Apex Kanji's silver jewelry cleaner on a soft cloth, gently polish the silver several times. Subsequently, rinse the silver thoroughly in warm water and dry it carefully. This routine effectively removes tarnish and dullness, preserving your sterling silver's pristine condition. Please note that chlorine and bleach accelerate tarnishing and should be avoided.

Special Considerations

Exercise caution with oxidized finishes, which deliberately darken crevices in silver ornaments to accentuate their decorative details. Overzealous cleaning and polishing can remove this finish.

Storing Silver

After cleaning and polishing, store silver in a dry and appropriate manner. Our flannel bags offer protection from abrasion and help prevent tarnishing. Additionally, Pacific cloth bags are highly effective in preventing tarnish buildup.

Silver polishing services are available for Apex Kanji. sterling silver jewelry, flatware, and hollowware items. Should you desire silver polishing, please contact your nearest Apex Kanji. store or reach out to Customer Service at 000 000 0000.

Gold and Platinum Jewelry

In between professional servicing, most gold and platinum jewelry can be maintained with a non-abrasive cleaner. Regularly inspect your jewelry to ensure settings are secure and clasps and joins are intact.

Avoid exposing gold jewelry to household bleach, as it can cause discoloration and potential disintegration.

Proper jewelry storage is crucial. Upon purchase, all Apex Kanji. jewelry is packaged in a protective box, case, or tarnish-resistant pouch. Between wearings, we recommend returning it to its original packaging or another suitably lined container.

Gemstone Jewelry

Basic precautions should be taken with all jewelry, with special attention to certain gemstones outlined in this section.

Protect your jewelry from impacts against hard surfaces and avoid abrasive contact. Even diamonds can chip under sufficient force or at specific angles. Delicate stones such as amethyst, emerald, kunzite, opal, pearl, peridot, tanzanite, and tourmaline require careful handling. Enamel can chip or scratch upon impact. Additionally, gemstones can scratch other gemstones and wear away precious metals, so avoid stacking vulnerable rings and bracelets. Extreme temperatures, perfumes, cosmetics, ultrasonic cleaning, and household chemicals can also cause damage.

To clean diamonds, use a mild solution of six parts water to one part ammonia, applying it with a soft bristle brush.

For pearls worn frequently, professional cleaning and restringing are recommended annually. Between cleanings, gently wipe pearls with a damp cloth.

Rubedo® Metal Jewelry

Rubedo® metal, a unique Tiffany metal, captures the rose luminescence of dawn. Maintaining its beauty is simple, and with proper care, Rubedo® metal designs can endure for generations.

Rubedo® Metal Care

Similar to sterling silver, Rubedo® metal can tarnish, especially when exposed to salt air and sulfur-containing products like rubber bands and certain papers. To remove tarnish or fingerprints, use Tiffany silver polish or another high-quality brand. Avoid harsh chemical "dip" polishes, and electrolytic cleaning methods.

Begin by applying polish with a soft cloth or sponge, rubbing each piece gently but firmly lengthwise. Wash off the polish in sudsy water thoroughly, ensuring its complete removal. Rinse in warm water, dry completely, and buff gently with a soft cloth.

Storing Rubedo® Metal

After cleaning and polishing, store Rubedo® metal appropriately. Our flannel bags provide protection from abrasion and help prevent tarnishing. Pacific cloth bags are also effective in preventing tarnish buildup. In humid climates, include a small packet of desiccating crystals like silica gel inside the bag.

Apex Kanji uses standard U.S. ring sizes. Refer to our measurement chart or the ruler found in our size guide here.

Apex Kanji provides complimentary shipping for any items you wish to return. Simply click here to print a shipping label, then drop off your package at the nearest UPS or FedEx location, depending on the label received. Alternatively, you can seek assistance from one of our client advisors here.

Articles may be returned for credit or exchange within the U.S. if they are in a saleable condition within 30 days of purchase, accompanied by the sales receipt. Please note the following exclusions:

- Items priced $75,000 and under are eligible for return or exchange within 30 days.
- Items over $75,000 are eligible for exchange within 30 days; no refunds will be issued for purchases exceeding $75,000.
- Merchandise must be returned with all original packaging, including blue boxes, Nabuka jewelry boxes, and pouches.
- Personalized items with engraving, etching, embossing, and similar services cannot be returned or exchanged.

Upon request, a refund will be issued to the purchaser if payment has been received. Gift recipients will receive a nonrefundable merchandise credit. Cash refunds are not available for returns made at retail locations. To return or exchange a gift, please follow the instructions included with your package.

For any inquiries, please contact our Client Contact Center.

Apex Kanji offers resizing for select items. Please contact Customer Service at 000 000 0000 to learn more.