Terms of Use

Introduction

‍These Terms of Use apply to https://www.apexkanji.com (the "Website" or the "Site"). The Site is operated by Apex Kanji. Throughout the Site, the terms "we," "us," and "our" refer to Apex Kanji. We offer this Website—including all information, tools, and services available from this Site—to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here. By using this Site, you agree to these Terms of Use.

‍Terms of Use Do Not Apply to Software, Product, or Service Offerings

‍These Terms of Use do not apply to any product or service we offer for sale on the Site. Such products or services are subject to separate terms and conditions that accompany the specific offering.

‍Accuracy, Completeness, and Timeliness of Information on This Site

‍Apex Kanji is not responsible if information on this Site is not accurate, complete, or current. The material provided is for general information purposes only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, complete, or timely sources of information. Any reliance on the material on this Site is at your own risk. This Site may contain historical information, which is not current and is provided for your reference only. We reserve the right to modify the content of this Site at any time but are under no obligation to update any information. You agree that it is your responsibility to monitor changes to the Site. Some items may appear slightly larger or smaller than their actual size due to screen defaults and photography techniques. Other items may be represented larger than actual size to clearly show details or smaller than actual size to display the entire item.

‍Features and Functionality Provided by Third Parties; Third-Party Items

‍Certain content, features, and functionality on the Site may be owned and operated by third parties (collectively, "Third-Party Providers"). Your use of and interaction with such content, features, and functionality (collectively, "Third-Party Content") may be subject to separate terms and conditions. In such cases, you acknowledge that these Terms of Use will not apply to your use of the Third-Party Content and that you will be subject to and must comply with the terms of use provided by those Third-Party Providers.

‍YOU ACKNOWLEDGE THAT WE ARE NOT RESPONSIBLE OR LIABLE FOR THIRD-PARTY CONTENT OR THE ACTS OR OMISSIONS OF THIRD-PARTY PROVIDERS. ANY CLAIMS OR CAUSES OF ACTION AVAILABLE TO YOU IN CONNECTION WITH THE FOREGOING WILL BE BROUGHT AGAINST THE APPLICABLE THIRD-PARTY PROVIDER(S) AND NOT US.

Use of Materials on the Site

‍All content on this Site—including, but not limited to, text, design, graphics, logos, icons, images, audio clips, downloads, interfaces, code, and software, as well as their selection and arrangement—is the exclusive property of and owned by Apex Kanji, its licensors, or its content providers, and is protected by copyright, trademark, and other applicable laws. You may access, copy, download, and print the material on the Site for your personal and non-commercial use, provided you do not modify or delete any copyright, trademark, or other proprietary notices that appear on the material you access, copy, download, or print. Any other use of the content on the Site—including, but not limited to, modification, distribution, transmission, performance, broadcast, publication, uploading, licensing, reverse engineering, transfer or sale of, or creation of derivative works from, any material, information, software, products, or services obtained from the Site, or use of the Site for purposes competitive to Apex Kanji—is expressly prohibited. You agree to abide by all additional restrictions displayed on the Site as it may be updated periodically. Apex Kanji reserves the right to refuse or cancel any person's registration for this Site, remove any person from the Site, or prohibit any person from using the Site for any reason whatsoever. Apex Kanji, or its licensors or content providers, retain full and complete title to the material provided on the Site—including all associated intellectual property rights—and provide this material to you under a license that is revocable at any time at our sole discretion. We neither warrant nor represent that your use of materials on this Site will not infringe rights of third parties not affiliated with Apex Kanji.

You may not use contact information provided on the Site for unauthorized purposes, including marketing. You may not use any hardware or software intended to damage or interfere with the proper functioning of the Site or to intercept surreptitiously any system, data, or personal information from the Site. You agree not to interrupt or attempt to interrupt the operation of the Site in any way. Apex Kanji reserves the right, in its sole discretion, to limit or terminate your access to or use of the Site at any time without notice. Termination of your access or use does not waive or affect any other right or relief to which Apex Kanji may be entitled by law or in equity.

‍Conduct on the Site

‍Some features on this Site may require registration. By registering and in consideration of your use of the Site, you agree to provide true, accurate, current, and complete information about yourself.

Some features on this Site may require the use of a password. You are responsible for protecting your password. You agree that you will be responsible for all statements made and acts or omissions that occur through the use of your password. If you have any reason to believe or become aware of any loss, theft, or unauthorized use of your password, notify Apex Kanji immediately. We may assume that any communications we receive under your password have been made by you unless we receive notice otherwise.

You or third parties acting on your behalf are not allowed to frame this Site or use our proprietary marks as meta tags without our written consent. These marks include, but are not limited to, those listed here. You may not use frames or framing techniques or technology to enclose any content on the Site without Apex Kanji's express written consent. Furthermore, you may not use any Site content in any meta tags or any other "hidden text" techniques or technologies without our express written consent.

‍Return Policy

‍Sales on this Site are subject to our Return Policy.

‍Links

‍This Site may contain links to other websites, some of which are operated by Apex Kanji or its affiliates and others by third parties. These links are provided as a convenience to you and as an additional avenue of access to the information contained therein. We have not necessarily reviewed all the information on those other sites and are not responsible for the content of those or any other sites, nor for any products or services that may be offered through them. Inclusion of links to other sites should not be viewed as an endorsement of the content on those sites. Different terms and conditions may apply to your use of any linked sites. Apex Kanji is not responsible for any losses, damages, or other liabilities incurred as a result of your use of any linked sites.

‍Trademarks and Copyrights

‍Trademarks, logos, and service marks displayed on this Site—including those identified here—are registered and unregistered trademarks of Apex Kanji, its licensors or content providers, or other third parties. All these trademarks, logos, and service marks are the property of their respective owners. Nothing on this Site shall be construed as granting, by implication, estoppel, or otherwise, any license or right to use any trademark, logo, or service mark displayed on the Site without the owner's prior written permission, except as otherwise described herein. Apex Kanji reserves all rights not expressly granted in and to the Site and its content. This Site and all its content—including, but not limited to, text, design, graphics, interfaces, and code, and their selection and arrangement—are protected as a compilation under the copyright laws of the United States and other countries.

‍Infringement Notice

‍You are hereby informed that Apex Kanji has adopted and reasonably implemented a policy that provides for the termination, in appropriate circumstances, of subscribers and account holders of Apex Kanji's system or network who are repeat copyright infringers. If you believe your copyright or the copyright of someone you are authorized to represent has been infringed, you may notify our copyright agent:

‍Apex Kanji Legal Department‍
Email: customerservice@apexkanji.com

‍To be effective, your notification must (i) be in writing, (ii) be provided to our copyright agent, and (iii) include substantially the following:

• A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;
• Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site;
• Identification of the material that is claimed to be infringing or the subject of infringing activity and that is to be removed or access to which is to be disabled, along with information reasonably sufficient to permit the service provider to locate the material;
• Information reasonably sufficient to permit the service provider to contact the complaining party, such as an address, telephone number, and, if available, an email address where the complaining party can be reached;
• A statement that the complaining party has a good-faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; andA statement that the information in the notification is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

Apex Kanji is under no obligation to post, forward, transmit, distribute, or otherwise provide any material available on this Site, including material you provide to us, and we reserve the absolute right to remove any material from the Site at our sole discretion at any time.

‍Jurisdiction and Applicable Law

‍The laws of the State of New York govern these Terms of Use and your use of the Site. You irrevocably consent to the exclusive jurisdiction of the courts located in New York County for any action arising out of or relating to these Terms of Use or your use of the Website. We recognize that it is possible for you to access this Site from any jurisdiction worldwide, but we have no practical ability to prevent such access. This Site has been designed to comply with the laws of the State of New York and the United States. If any material on this Site, or your use of the Site, is contrary to the laws of the place where you are when you access it, the Site is not intended for you, and we ask you not to use it. You are responsible for informing yourself of the laws of your jurisdiction and complying with them.

‍Changes to These Terms of Use

‍Apex Kanji reserves the right, at its sole discretion, to change, modify, add, or remove any portion of these Terms of Use, in whole or in part, at any time by posting revised terms on the Site. It is your responsibility to check periodically for any changes we make to the Terms of Use. Your continued use of the Site after any changes to the Terms of Use or other policies means you accept the changes.

In the event we make material changes to the Terms of Use, notice of the changes will be posted on the homepage of this Website, and the revised terms will take effect thirty days after their publication on the Site.

‍Entire Agreement and Admissibility

‍This agreement and any policies or operating rules posted on this Site constitute the entire agreement and understanding between you and Apex Kanji with respect to the subject matter herein and supersede all prior or contemporaneous communications and proposals, whether oral or written, between the parties regarding such subject matter. A printed version of these Terms of Use shall be admissible in judicial or administrative proceedings based on or relating to the use of the Site to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.

‍Severability

‍If any provision of this agreement is determined to be unlawful, void, or unenforceable, the remaining provisions of the agreement will continue to be fully valid, binding, and enforceable.

‍How to Contact Us

‍If you have any questions or comments about these Terms of Use or this Site, please contact us by:

• Emailing us at: customerservice@apexkanji.com
‍Thank you for visiting our Site.

Frequently asked questions

How do I care for my jewelry?

Since 2024, Apex Kanji has upheld the highest standards in design, materials, and craftsmanship, creating jewelry that has been cherished and passed down through generations. By adhering to some simple and essential care practices, you can ensure the preservation and protection of your jewelry for years to come.

Over time, fine jewelry can evolve into cherished family heirlooms with proper care. Factors like dust, pollution, and everyday wear can dim the brilliance of gemstones, while the surfaces of gold, platinum, and silver jewelry may lose their luster. Additionally, worn-out prongs and clasps can lead to the loss of stones or even entire pieces of jewelry.

Professional cleanings are recommended, ideally once a year. We encourage you to entrust your Apex Kanji. jewelry to us for professional servicing. Our team possesses extensive knowledge and experience in all aspects of jewelry care, from cleaning gemstones to restringing pearls and repairing clasps and earring backs.

Apex Kanji Sterling Silver Jewelry

We exclusively utilize sterling silver, renowned for its beauty and luster. Sterling silver, being a precious metal, may require periodic cleaning. With proper care, your silver jewelry will maintain its beauty and character for many generations.

The First Rule of Silver Care

Sterling silver is prone to tarnishing, particularly when exposed to salt air and sulfur-containing products like rubber bands and certain papers. However, regularly worn silver typically requires less maintenance, so we strongly advocate wearing your silver pieces daily.

General Silver Care

Using a small amount of Apex Kanji's silver jewelry cleaner on a soft cloth, gently polish the silver several times. Subsequently, rinse the silver thoroughly in warm water and dry it carefully. This routine effectively removes tarnish and dullness, preserving your sterling silver's pristine condition. Please note that chlorine and bleach accelerate tarnishing and should be avoided.

Special Considerations

Exercise caution with oxidized finishes, which deliberately darken crevices in silver ornaments to accentuate their decorative details. Overzealous cleaning and polishing can remove this finish.

Storing Silver

After cleaning and polishing, store silver in a dry and appropriate manner. Our flannel bags offer protection from abrasion and help prevent tarnishing. Additionally, Pacific cloth bags are highly effective in preventing tarnish buildup.

Silver polishing services are available for Apex Kanji. sterling silver jewelry, flatware, and hollowware items. Should you desire silver polishing, please contact your nearest Apex Kanji. store or reach out to Customer Service at 000 000 0000.

Gold and Platinum Jewelry

In between professional servicing, most gold and platinum jewelry can be maintained with a non-abrasive cleaner. Regularly inspect your jewelry to ensure settings are secure and clasps and joins are intact.

Avoid exposing gold jewelry to household bleach, as it can cause discoloration and potential disintegration.

Proper jewelry storage is crucial. Upon purchase, all Apex Kanji. jewelry is packaged in a protective box, case, or tarnish-resistant pouch. Between wearings, we recommend returning it to its original packaging or another suitably lined container.

Gemstone Jewelry

Basic precautions should be taken with all jewelry, with special attention to certain gemstones outlined in this section.

Protect your jewelry from impacts against hard surfaces and avoid abrasive contact. Even diamonds can chip under sufficient force or at specific angles. Delicate stones such as amethyst, emerald, kunzite, opal, pearl, peridot, tanzanite, and tourmaline require careful handling. Enamel can chip or scratch upon impact. Additionally, gemstones can scratch other gemstones and wear away precious metals, so avoid stacking vulnerable rings and bracelets. Extreme temperatures, perfumes, cosmetics, ultrasonic cleaning, and household chemicals can also cause damage.

To clean diamonds, use a mild solution of six parts water to one part ammonia, applying it with a soft bristle brush.

For pearls worn frequently, professional cleaning and restringing are recommended annually. Between cleanings, gently wipe pearls with a damp cloth.

Rubedo® Metal Jewelry

Rubedo® metal, a unique Tiffany metal, captures the rose luminescence of dawn. Maintaining its beauty is simple, and with proper care, Rubedo® metal designs can endure for generations.

Rubedo® Metal Care

Similar to sterling silver, Rubedo® metal can tarnish, especially when exposed to salt air and sulfur-containing products like rubber bands and certain papers. To remove tarnish or fingerprints, use Tiffany silver polish or another high-quality brand. Avoid harsh chemical "dip" polishes, and electrolytic cleaning methods.

Begin by applying polish with a soft cloth or sponge, rubbing each piece gently but firmly lengthwise. Wash off the polish in sudsy water thoroughly, ensuring its complete removal. Rinse in warm water, dry completely, and buff gently with a soft cloth.

Storing Rubedo® Metal

After cleaning and polishing, store Rubedo® metal appropriately. Our flannel bags provide protection from abrasion and help prevent tarnishing. Pacific cloth bags are also effective in preventing tarnish buildup. In humid climates, include a small packet of desiccating crystals like silica gel inside the bag.
How do I measure ring size?
Apex Kanji uses standard U.S. ring sizes. Refer to our measurement chart or the ruler found in our size guide here.
How can I make returns or exchanges?
Apex Kanji provides complimentary shipping for any items you wish to return. Simply click here to print a shipping label, then drop off your package at the nearest UPS or FedEx location, depending on the label received. Alternatively, you can seek assistance from one of our client advisors here.

Articles may be returned for credit or exchange within the U.S. if they are in a saleable condition within 30 days of purchase, accompanied by the sales receipt. Please note the following exclusions:

- Items priced $75,000 and under are eligible for return or exchange within 30 days.
- Items over $75,000 are eligible for exchange within 30 days; no refunds will be issued for purchases exceeding $75,000.
- Merchandise must be returned with all original packaging, including blue boxes, Nabuka jewelry boxes, and pouches.
- Personalized items with engraving, etching, embossing, and similar services cannot be returned or exchanged.

Upon request, a refund will be issued to the purchaser if payment has been received. Gift recipients will receive a nonrefundable merchandise credit. Cash refunds are not available for returns made at retail locations. To return or exchange a gift, please follow the instructions included with your package.

For any inquiries, please contact our Client Contact Center.
Does Apex Kanji offer resizing?
Apex Kanji offers resizing for select items. Please contact Customer Service at 000 000 0000 to learn more.
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